Home care that starts with
who is qualified, not who is nearest.
GUNSHA matches families and hospitals with verified nurses, physiotherapists, doctors and caregivers. Qualification, availability and proximity decide the match. Star ratings come last — because care is not a popularity contest.
Figures above are fictional demo values created for this prototype.
Four steps from need to documented care
The same flow works for a family booking a nurse and a hospital discharging a patient. The difference is who initiates and who can see the record.
Tell us the care need
Service type, requirement, schedule, location and preferences. Clinical bookings ask for the prescription or discharge summary.
Smart Match ranks professionals
Eligibility gates remove anyone unqualified or unavailable for your area. The rest are ranked by qualification fit, then availability, experience, distance and reliability.
Confirm and track
Pick a professional, pay securely, then follow arrival, check-in and care progress live. Reassign any time without restarting care.
Care report, not just a receipt
Vitals, tasks completed, medication given and observations land in the CareVault and can be shared with the family or the ward.
Hard gates first. Weighted ranking second.
Most marketplaces sort by distance and rating. In healthcare that is the wrong order. GUNSHA treats qualification and eligibility as pass/fail constraints, then ranks what is left.
- Never assign an unverified professional to a clinical duty.
- Never let a caregiver record vitals or handle medication.
- Never rank by star rating above qualification.
- Never share a full patient record without explicit consent.
- Never position a chatbot as clinical advice.
The customer sees why each professional was suggested, and the care manager sees which gate excluded everyone else. If a booking cannot be matched safely, GUNSHA says so instead of forcing a poor match.
Care categories with clear scope boundaries
Each service declares which professional types may deliver it. The catalogue cannot be overridden by a booking request.
One platform, four very different users
Families
Book a nurse for post-operative care, a caregiver for an elder, or a physiotherapist after a stroke. Track the visit live and keep every record in one place.
Open customer appCare professionals
Verified nurses, physiotherapists, doctors and caregivers get requests that match their qualification, set their own shifts, document care and track earnings.
Open professional appHospitals
Refer a discharge, get a verified professional matched within minutes, follow clinical summaries per ward, and bill under one contract.
Open hospital portalGUNSHA operations
Care managers watch live visits, resolve unassigned bookings, verify professionals, review incidents and control payouts.
Open operations consoleThe unglamorous parts that decide whether home care is safe
These are product features, not policy footnotes. Each one is visible in the demo across the customer app, operations console and Super Admin controls.
Verification before matching
Identity, address, professional registration, background check and insurance are validated by GUNSHA operations. An unverified professional can never be offered a clinical booking.
EnforcedDocument expiry alerts
Registrations and training are tracked with expiry dates. Alerts fire at 60, 30 and 7 days, and an expired document automatically pauses clinical bookings.
EnforcedConsent & privacy controls
Patients and family decide exactly who sees which record. Every view is logged with actor, purpose and timestamp, and hospital partners see summaries only.
EnforcedEmergency disclaimer
Home care is not emergency care. Every clinical booking shows that GUNSHA does not provide ambulance services, and any out-of-scope situation must be escalated to a care manager.
EnforcedAudit trail
Booking, assignment, document access, incident and configuration changes are recorded in an immutable log retained for seven years.
EnforcedScope of practice
Each role has an explicit scope matrix. Nurses handle medication and dressing; caregivers handle companionship, feeding and mobility — never both.
EnforcedRevenue follows completed care, not ad placement
GUNSHA earns a commission on delivered care, runs a subscription for families who need regular support, and contracts with hospitals for discharge-to-home programmes.
Commission on care
8–15% of completed care value depending on service line. Clinical nursing carries the lowest commission because verification and clinical governance cost more to deliver safely.
- Nursing / physiotherapy
- 10%
- Baby care
- 12%
- Companionship
- 15%
- Hospital contract
- 8%
Family subscriptions
Chronic care families commit to a monthly plan instead of booking one visit at a time. Higher retention, predictable professional utilisation.
- GUNSHA Family
- ₹299 / mo
- Senior Care
- ₹799 / mo
- Post-Op package
- ₹1,499 / mo
Hospital partnerships
Hospitals pay per episode with a monthly cap, and gain earlier discharge, fewer avoidable readmissions and a structured home-care record for every referred patient.
- Billing
- Net 30
- Monthly cap
- ₹6,00,000
- Match SLA
- 30 min
Fictional figures, shown to demonstrate the model rather than to prove it.
- No paid search: professionals cannot buy a higher position.
- Commission is charged on completed visits, so incentives align with real care.
- Recurring plans make chronic care revenue predictable for the platform and the professional.
What the operating picture looks like
Every number below is fictional demo data generated for this prototype. It illustrates the metrics each interface reports on.
GMV by month
DemoService mix
Clinical services are 46% of bookings and carry the strictest matching gates.
Match rate by city
Transparent pricing before you book
The customer sees the full cost, the professional's fee and the platform commission at checkout. No surge pricing on care.
Trust is the product
Straight answers
See the whole system, end to end
Five connected interfaces and a guided demo of the flows that matter: baby care, post-operative nursing, hospital discharge, professional duty and operations dispatch.